DELIVERY POLICY
Thank you for shopping at KTRONIC TECHNOLOGY LLC. We are committed to delivering your order accurately, in good condition, and always on time. Please read our delivery policy below for more details.
1. Shipping Areas
- Domestic Shipping: We ship to all provinces and cities across VIETNAM
- International Shipping: Please contact our support team for a custom shipping quote
2. Delivery Times & Shipping Fees
- Standard Delivery: 3 - 5 business days. Shipping fee is calculated at checkout based on your location and weight.
- Express Delivery: 1 - 2 business days (available for major cities).
- Free Shipping: We offer Free Standard Shipping for all orders over Amount VND 20,000,000
Note: Delivery times may be longer during holidays, peak shopping seasons, or due to unexpected weather conditions.
3. Order Tracking
- Once your order is shipped, a confirmation email containing a Tracking Number and a tracking link will be sent to you.
- You can track the status of your delivery directly on our website or via the carrier's system.
4. Delivery Inspection
- Upon receiving your package, please inspect the box for any signs of damage before signing the delivery receipt.
- If the packaging is damaged or the items inside do not match your order invoice, please take photos and contact our Customer Support immediately at 0932231015 / info@ktronictech.com